Privacy Policy

1. Privacy Policy

Last Updated: 1.28.26

At Auntie Angeline, your privacy is important to us. We collect only the information we need to process your orders, improve your shopping experience, and keep you updated on new collections, promotions, and stories.

Information We Collect

  • Name, email, shipping & billing address

  • Payment information (processed securely through third-party services)

  • Optional: newsletter subscriptions or marketing preferences

  • Usage data: pages visited, items added to cart (for site performance & analytics)

How We Use Your Information

  • To fulfill orders and communicate about your purchase

  • To send newsletters and marketing (only if you opt in)

  • To improve our website and services

  • To comply with legal obligations

Third-Party Services

We may share information with trusted service providers (e.g., Shopify, Stripe, Mailchimp, shipping carriers) to help fulfill orders or deliver marketing emails.

Your Rights

  • Access or request deletion of your personal information

  • Opt-out of marketing emails at any time

  • Contact us at hello@auntieangeline.com for any privacy inquiries

We take your privacy seriously and use appropriate security measures to protect your information.

2. Terms & Conditions / Terms of Service

Last Updated: 1.28.26

By using this website and placing orders with Auntie Angeline, you agree to the following terms:

Ordering & Payment

  • All purchases are subject to product availability and acceptance of your payment method

  • Prices are in USD and may change without notice

Shipping & Delivery

  • Please see our Shipping Policy for estimated delivery times and details

Returns & Exchanges

  • Please see our Refund & Return Policy for guidance on returns, exchanges, and custom items

Intellectual Property

  • All content, artwork, designs, photos, and written material on this website are owned by Auntie Angeline.

  • No part of this website may be copied, reproduced, or distributed without written permission.

Limitation of Liability

  • Auntie Angeline is not responsible for indirect, incidental, or consequential damages arising from use of our products or website.

  • Colors and sizes may vary slightly due to monitors or handcrafting.

Governing Law

  • These terms are governed by the laws of the State of [Insert State], USA.

3. Shipping Policy

Shipping & Delivery

  • All Auntie Angeline items are made-to-order, crafted with care once your order is placed.

  • Standard delivery: 6–10 business days for most items. Custom or personalized items may take longer.

  • Shipping carriers: USPS, UPS, or FedEx (depending on location).

International Shipping

  • Available for select countries; shipping times and costs vary.

  • Customers are responsible for customs duties or import taxes.

Shipping Costs

  • Calculated at checkout and may vary depending on location and weight.

Order Tracking

  • Tracking information is provided once your order ships.

4. Refund, Return & Size Exchange Policy

At Auntie Angeline, each piece is made especially for you. This made-to-order approach helps reduce overproduction and care for our planet.

Returns

  • Returns accepted within 14 days if item is unworn, unwashed, and in original condition with tags.

  • Made-to-order items are eligible for return only if defective or damaged.

Free Size Exchanges

  • Requests must be made within 14 days of delivery

  • One free exchange per order

  • Item must be in original condition with tags

Custom Items

  • Custom or personalized items (e.g., signed books) are final sale, except in the case of defects or damage.

Refunds

  • Approved refunds issued to the original payment method

  • Shipping costs are non-refundable

5. Disclaimer & Intellectual Property Notice

  • All artwork, designs, photographs, and written content on this site are copyrighted by Auntie Angeline.

  • Reproduction, redistribution, or commercial use without permission is prohibited.

  • Colors, prints, and sizes may vary slightly due to handcrafting or monitor differences.

  • Made-to-order items are unique; slight variations are part of their charm.